AI FAQ Part II: How Business Uses AI

With so much talk about AI job disruption happening fast, you are likely wondering how to stay employable in an AI-driven world — and how to adapt to AI at work.

AI disruption is already happening at breakneck speed. The reality is: you snooze, you lose — especially if your work is repetitive and requires little to no creative thinking. If that’s the case, your boss may already be looking for ways to automate parts of your job.

If you’re reading this site, you’ve probably come around (maybe grudgingly) to accept that using AI at work could improve your odds of keeping your job. Staying relevant — and keeping that paycheck — is everything.

But I get it. AI feels weird and scary. You’re confused, maybe even frozen. You don’t know where to start.

We’ve all been there.

But it’s time to move on and deal. I encourage you to cast the anxiety aside and just begin your new reeducation. Don’t overthink things, and just get started. AI skills are probably easier to learn — and more enjoyable — than you think.

Illustration of AI training and business learning tools, featuring a laptop with brain icon, book labeled AI, graduation cap, and bar chart, symbolizing how businesses can learn and apply artificial intelligence.

Learn how to use AI tools to improve your job skills — no tech background needed.

Moving right along, this page’s FAQ topic is AI usage in business. How it’s used, where and the part you might play as a valued employee who uses AI on the job. Let’s answer the questions.

I’m not a coder, and don’t know the first thing about it. Is this a problem? 

You won’t have to code. In fact, most AI users today aren’t coders at all.

Is AI expensive to use?

No — most popular AI tools are free or low-cost You can start using many AI programs just by registering for an account. There are tons of freemium plans and free trials available.

Which are the best AI tools for me to learn first?

That depends on your field and interests.

The smartest move is to start with a tool that solves a problem you already have, or a task that you’d like to complete faster and with more accuracy. 

Which AI skills should I be learning to stay employable?

Get started by learning basic AI literacy. As you ease into using AI, you’ll earn what’s out there and which tools match your field and needs. 

Pick a couple of tools and go deep. You don’t need to learn everything — just get fluent with one or two that help you work faster or better.

Here’s a few AI tool suggestions to get you started.

Best AI tools by role:

  • Writers & Marketers: ChatGPT, Jasper, Copy.ai
  • Designers: Canva AI, Plasfy, Midjourney, Adobe Firefly
  • Small Business Owners: Notion AI, Zapier + AI, Tidio
  • Analysts & Economists: Microsoft Copilot, Power BI, Tableau AI

AI makes fact-checking and information gathering faster, easier, and cheaper. Greater speed and efficiency are especially important for busy professionals.

How are businesses using AI right now?

AI is being used across industries to cut costs and save time, and it works way faster than humans in many areas. Here’s how companies are using AI today:

  • To write personalized marketing content
  • Automate customer service
  • Forecast trends and sales
  • Analyze data
  • Speed up content creation and revisions
  • Streamline hiring and operations

Which industries are making the most of AI? 

Industries already adopting AI include retail, healthcare, finance, education, real estate, and small businesses. Expect AI usage to become standard in most fields moving forward.

Where can I get free AI training?

  • DeepLearning.AI (AI For Everyone course)
  • Google AI and Microsoft Learn AI
  • YouTube creators: Matt Wolfe, Wes Roth, All About AI
  • LinkedIn Learning – AI skill tracks
  • Newsletters like Ben’s Bites or The Rundown

Final Thoughts

AI isn’t a fantasy from a sci-fi flick — it’s already reshaping how we work and live. You have a choice: AI can be your friend or your foe. It all depends on how you manage your skills and ambition.

Use your human creativity edge. Creative thinking, strategy, empathy are things AI can’t fake.So stop worrying about being replaced, and take action to level up.